This privacy policy describes how 3D-Unlimited.nl (“we”, “us”, “our”) handles personal data collected through our website and services. We value your privacy and take the protection of personal data seriously. This policy explains what information we collect, how we use it, and what rights you have regarding your data.
1. What data do we collect?
We may collect the following personal data when you visit our website or use our services:
Personal identification data: such as your name, email address, phone number, and address.
Order information: details about the products you order, including submitted designs.
Payment information: information required to process payments, such as billing address and payment method (note: we do not store credit card details).
Usage information: data about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
2. How do we use your data?
We use your personal data for the following purposes:
Order processing: to process and deliver your order, including printing and shipping the designs you submit.
Customer service: to communicate with you about your order or to answer any questions.
Service improvement: to enhance our website and services based on feedback and usage data.
Marketing: to send newsletters or promotional offers about our products, only with your consent.
3. How long do we store your data?
We do not store your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.
Order-related data is retained for as long as needed to meet legal obligations (such as tax requirements).
4. Do we share your data with third parties?
We do not share your personal data with third parties, except in the following cases:
Service providers: we may use external companies to process payments, ship orders, or host our website. These companies are only permitted to use your data according to our instructions and solely to perform their tasks.
Legal requirements: we may disclose your data if required by law, for example in connection with legal proceedings or government requests.
5. Your rights
You have the following rights regarding your personal data:
Right of access: to know which data we hold about you and how we use it.
Right to correction: to request corrections to inaccurate or incomplete data.
Right to deletion: to request deletion of your personal data, unless we need it to comply with legal obligations.
Right to object: to object to the use of your data for certain purposes, such as marketing.
Right to data portability: to receive your data in a structured, electronic format or to have it transferred to another service provider.
To exercise any of these rights, you can contact us at info@3D-Unlimited.nl.
6. Data security
We take appropriate measures to protect your data against unauthorized access, loss, or misuse. This includes technical measures such as encryption and secure servers, as well as organizational safeguards.
7. Cookies
Our website uses cookies to improve user experience and to gather statistics about site usage. You can disable cookies in your browser settings, but this may affect the functionality of our site.
8. Changes to this policy
We may update this privacy policy from time to time to keep it in line with legal requirements or changes in our services. We recommend reviewing this policy regularly. Changes take effect as soon as they are posted on our website.
9. Contact
If you have any questions about this privacy policy or how we process your data, you can contact us at:
3D-Unlimited.nl
Email: info@3D-Unlimited.nl
Phone: +31 (0)88 5656 444
Address: Teddingtonweg 23D, 2421 LL, Nieuwkoop, The Netherlands
